Jan Fields (cute_n_cranky) wrote,
Jan Fields

Update on our Kohl's situation (for those who saw the first post). After many phone calls (all of which were very polite but mostly didn't seem to change anything), we finally (apparently) talked to the right person in the fraud department and they FINALLY have taken the items we didn't order and didn't want and actually returned off our bill (along with late fees and all). It was an incredibly frustrating situation beginning in December, but we're FINALLY all cleared up. Just wanted to let folks know -- Kohl's didn't come through quickly but they did come through eventually.
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